1. Processing Time

Orders are processed within 1–3 business days.

You will receive a confirmation email with tracking once your order has shipped.

2. Shipping Times

Estimated delivery times:

• Europe: 5–10 business days
  
• International: 7–15 business days
  

Delivery times may vary depending on destination and customs.

3. Shipping Costs

Shipping costs are calculated at checkout.

4. Customs & Duties

International orders may be subject to customs fees or taxes.

These charges are the responsibility of the customer.

5. Lost or Delayed Packages

We are not responsible for delays caused by external factors beyond our control, but we remain responsible for proper delivery of the order

If your package is lost, contact us and we will assist you in opening a claim.

support@nemerion.com