1. Introduction

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‎This Privacy Policy describes how NEMERION (“we”, “us”, “our”) collects, uses, and protects your personal data when you visit or make a purchase from our website.

2. Data We Collect

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When you visit our site, we may collect the following information:
- Personal details (name, email address, phone number, billing and shipping address)
- Payment information (processed securely by third-party providers)
- Order history
- IP address, browser type, and device information

3. Legal Basis (GDPR)

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We process your data based on:
- Contractual necessity (processing your orders)
- Legal obligations
- Legitimate interests (fraud prevention, site improvement)
- Your consent (for marketing communications)

4. How We Use Your Data

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We use your information to:
- Process and fulfill orders
- Communicate with you about your order
- Provide customer support
- Improve our website and services
- Send marketing emails (only if you have opted in)
- Prevent fraud and ensure the security of our website

5. Data Retention

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We retain your personal data only for as long as necessary to fulfill the purposes outlined above, including legal, accounting, and reporting obligations.

6. Sharing of Data

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We do not sell or rent your personal data.

We may share your information with trusted third parties only when necessary to operate our business and provide our services. These include:
- Shopify (our e-commerce platform)
- Payment processors
- Shipping carriers
- Hosting and analytics providers

These third parties are only given access to the data strictly necessary to perform their services and are required to handle your data securely and in compliance with applicable data protection laws.

7. Cookies

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We use cookies to improve your browsing experience and analyze traffic.
You can manage or disable cookies in your browser settings.

8. Data Security

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We implement appropriate technical and organizational measures to protect your data.
However, no method of transmission over the internet is completely secure.

9. Your Rights

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Under the GDPR, you have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent at any time
- Restrict or object to processing

You also have the right to lodge a complaint with the CNIL (France).

10. Changes

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We may update this Privacy Policy at any time. Changes will be posted on this page.

11. Contact

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If you have any questions regarding this Privacy Policy or wish to exercise your rights, contact us at:
support@nemerion.com